Global External Communications Manager, LHH CTM (Remote)

Manager, Global External Communications

The Manager, Global External Communications helps shape and execute LHH’s global external communications strategy, strengthening the company’s reputation, visibility and thought leadership across markets. Reporting to the Head of Global External Communications, this role combines strategic counsel with hands-on execution across media relations, executive positioning, content development, issues management and integrated campaigns. The Manager oversees significant agency and program budgets, coordinates activity across a global environment, and turns business priorities and workforce trends into clear, compelling stories for external audiences.

Reporting Relationships

• Reports to Head of Global External Communications

Direct Reports

• None

Location

• US – Remote

Language

• Excellent English written and verbal skills are required.
• Additional languages are a plus.

In this role you can expect to

Key Accountabilities

• Help develop and execute LHH’s global external communications, media relations and thought leadership strategy in support of business priorities, brand reputation and growth.
• Serve as a trusted communications advisor to global leaders and cross-functional partners, translating complex business priorities into clear external narratives and actionable external communications plans.
• Lead day-to-day relationship with public relations agency, including scopes of work, program budget, performance, reporting and delivery against defined objectives and KPIs.
• Develop, write and edit high-quality external communications materials, including press releases, media pitches, advisories, talking points, speeches, presentations, bylined articles, Q&As, briefing materials and messaging frameworks.
• Build and maintain relationships with key trade, business and top-tier media; identify proactive opportunities and manage inbound media engagement from initial inquiry through executive preparation and follow-up.
• Support executive positioning through speaking opportunities, events, awards, affiliations and other high-value external platforms.
• Monitor media coverage, competitor activity, industry trends, reputation risks and share of voice; translate insights into counsel, content opportunities and adjustments to communications strategy.
• Support crisis, issues and sensitive communications, including situation analysis, media monitoring, executive counsel and the development of clear, consistent response materials.
• Partner with Marketing, Sales, Product, Legal, HR and regional communications teams to ensure external narratives, campaigns and brand expression are cohesive across channels and markets.
• Coordinate with stakeholders across countries and business lines to gather accurate information, surface locally relevant stories and adapt global communications for regional use.
• Apply distribution and discoverability best practices – including AP style, SEO, generative engine optimization and evolving large language model considerations – to content development and strategy.
• Establish clear measures of success, evaluate campaign performance and provide concise reporting and recommendations to senior stakeholders.
• Contribute original ideas, challenge conventional approaches and continuously improve
• external communications practices through data, collaboration and emerging AI-enabled tools.
• Ensure adherence to LHH and The Adecco Group external communications, brand,
• confidentiality and approval requirements.

All About You

• Bachelor's degree in Marketing, Digital Media, Business, or related field.
• 5–8 years of experience managing enterprise websites and digital experiences.
• Experience with CMS platforms, SEO, GEO, analytics, conversion optimization, and UX best practices.
• Strong analytical mindset with experience using Google Analytics, Adobe Analytics, or similar platforms.
• Experience collaborating with developers, designers, content teams, and marketers.
• Knowledge of AI-powered website optimization and personalization technologies.
• Strong project management and organizational skills.
• Excellent communication and stakeholder management abilities.
• Exceptional writing, editing and storytelling skills, with the judgment to adapt complex material for media, executives, clients and other external audiences.
• Strong strategic thinking and the ability to connect communications activity to organizational goals, reputation outcomes and measurable results.
• Demonstrated media relations capability, including strong news judgment, pitch development, spokesperson preparation and familiarity with PR platforms such as Meltwater, Cision or similar tools.
• Proven ability to influence senior stakeholders, provide clear counsel, ask thoughtful questions and constructively challenge assumptions.
• Experience managing external agencies, vendors, budgets, timelines and performance against agreed deliverables and KPIs.
• Ability to collaborate effectively across functions, business lines, countries and cultures in a global matrixed organization.
• Sound judgment, discretion and composure when handling confidential information, sensitive issues and fast-moving situations.
• Strong organizational skills and the ability to manage multiple complex projects, changing priorities and tight deadlines without sacrificing quality.
• Working knowledge of AP style, media monitoring and measurement, Microsoft Office and digital communications tools.
• Practical experience using generative AI tools and an understanding of how large language models and generative search are reshaping content discovery and communications.

About LHH CTM

Through mentoring, coaching, upskilling, and reskilling, LHH Career Transition & Mobility (CTM) creates new possibilities for individuals and stronger talent outcomes for organizations. Our Career Transition & Mobility specialists bring unrivaled expertise across industries and functional disciplines, with a proven track record of developing and advancing talent in both local and global markets. This experience has earned the trust of Fortune 500 companies and thousands of small and mid-sized organizations, particularly during periods of transformation, restructuring, and workforce change.

Each year, LHH’s Career Transition Solutions supports more than half a million individuals as they navigate career change and move confidently toward their next opportunity. We deliver compassionate, high-touch transition services designed to support employee wellbeing and accelerate successful outcomes. As a comprehensive talent partner, our solutions include one-on-one career coaching, personal branding, active placement support, career development resources, upskilling and reskilling programs, and our award-winning digital and AI-enabled platform, LHH Career Studio.

LHH’s Career Mobility Solutions enable organizations to invest strategically in their most valuable asset—their people. From personalized career coaching and internal talent mobility programs to future-focused skill development, we empower employees to build sustainable careers, explore new opportunities, develop in-demand capabilities, and successfully transition into new roles within their organization. These solutions strengthen retention, engagement, workforce agility, and long-term organizational success.

With more than 12,000 professionals across 60+ countries and over 50 years of experience, LHH combines unmatched global scale with local market expertise. As part of The Adecco Group, we deliver integrated talent solutions that bring together global best practices, local insights, and centralized coordination—supporting thousands of organizations and millions of individuals worldwide.

LHH.

www.lhh.com

As one of the world’s largest employers, we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for unlawful discrimination or harassment against any employee, associate, or candidate, at any stage of their journey with us. We seek to create an environment where everyone can thrive and feel engaged. Our commitment to equal opportunity is part of our broader commitment to respecting fundamental human rights across our value chain.

Equal Opportunity Employer/Veterans/Disabled.

For additional information: https://careers.adeccogroup.com/en/usa-eeo-statement

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en

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Get to Know Us

Bringing together the complementary strengths of our various brands, our team unites through a powerful mission – to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you’ll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Diversity & Inclusion at LHH See how diversity is the foundation of our culture.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture Our culture is shaped by our people, who are the key to our success.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH Our high-performing team is making the future work for everyone.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you’ll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellence because we know our work makes a difference.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner – 10 Expert)

•

Evolve with purpose Being passionate about meaningful work and ready to change the world.

10

•

Win together Being able to build relationships through trust, transparency, and collaboration so that together we all succeed.

8

•

Own it Being empowered to make decisions and take accountability for the results.

10

•

Reach high Agile and adaptable - fast mover - ability to anticipate future client and candidates needs.

9

•

Make it fun Delivering our purpose, staying energized and inspired, while having fun with colleagues.

8

Traits are on a scale of

0 to

10

Rewards

Transformational career experiences, forge your own path to success

Embark on a journey of growth with tailored career paths, inspiring training and onboarding, collective spirit, and a strong commitment to wellbeing

Truly collaborative culture, where diversity of thought and opinion is valued above all else

Flexibility to work in the way that makes you most productive, agile, confident and insightful

Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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Our Terms of Use, Cookie Policy and Privacy Policy explain how we collect and use information about you and the rights you have. By submitting your information you acknowledge you have read those documents and consent to receive communications and email job alerts from the Adecco Group.