Order Management Senior Analyst with English and Spanish

You may be our new

Order Management Senior Analyst with English and Spanish

Key responsibilities

• Active Managing of customer orders or customer demand planning in SAP
• Check of plausibility and alignment with customer regarding the real demand (in regards of volume and timing)
• Check of plan-orders with in the daily routine
• Reconcilement of confirmed orders in regards of production and delivery date and in case of discrepancies coordination and alignment of solution with customer and production planning and run escalation process if no agreement can be found
• Date / order confirmation to customer, tracking and creation of order on hand lists
• Analyze of disposition-parameters per customer
• Coordination of order releases with planning/dispatch
• Interface for sales, quality, dispatch, production planning at the plant sites
• Involvement in process improvement procedures

You bring these skills, experience & education

• Commercial or Financial degree or a business management apprenticeship
• 2-3 years of experience in order management, customer service, supply chain
• Excellent written and verbal communication skills in English (Spanish language skills are nice to have)
• Experience with Microsoft Office package

SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization's goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is 'yes', come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.