SAP C4C Sales & Service Cloud Expert
BHS Corrugated B.V. · Eerbeek, Gelderlandapprox. The posting names no place; this is the employer's city.
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- Eerbeek, Gelderland
- The posting names no place; this is the employer's city.
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SAP C4C Sales & Service Cloud Expert
Pune, India
BHS Corrugated
Experience - 5+ years
You will become part of our global in-house SAP IT team and support the continuous development of our customer-facing business processes. As an SAP C4C Expert, you will be responsible for implementing, optimizing, and supporting SAP Sales Cloud and SAP Service Cloud solutions. You will work closely with business departments worldwide to deliver innovative CRM and service management solutions while ensuring seamless integration with SAP S/4HANA and other enterprise applications.
Your future responsibilities include
- analyze business requirements and design solutions in SAP Sales Cloud and SAP Service Cloud
- configure and customize SAP C4C applications according to business needs
- implement and optimize end-to-end sales and service processes
- support global users and key users in Sales, Customer Service, and After Sales
- design and implement enhancements, workflows, business rules, and validations
- configure master data, organizational structures, business roles, and authorizations
- develop and optimize forms, reports, dashboards, and analytics
- design and implement integrations between SAP C4C, SAP S/4HANA, SAP FSM, and third-party applications
- analyze and resolve application issues and perform root cause analysis
- support system testing, user acceptance testing, and productive deployments
- create technical and functional documentation
- collaborate with business stakeholders to identify process improvements and digitalization opportunities
- support global rollout projects and continuous optimization initiatives
- ensure system stability, performance, and high user satisfaction
Your professional and personal profile
- bachelors degree in computer science, Information Technology, Business Informatics, or a related technical field
- 5+ years of experience with SAP Sales Cloud / SAP C4C
- strong hands-on experience with SAP Sales Cloud and SAP Service Cloud
- experience in configuring and customizing SAP C4C solutions, SAP SD & CS
- good understanding of CRM, Sales, Service, and After Sales business processes
- experience integrating SAP C4C with SAP S/4HANA and other SAP solutions
- strong knowledge of Business Roles and Work Centers, Organizational Management, Master Data, Workflow configuration, and Business Rules
- experience with OData services, Web Services, REST APIs, and middleware integrations
- experience with SAP Integration Suite is highly desirable
- knowledge of SAP Business Technology Platform (BTP) is an advantage
- experience with SAP Cloud Applications Studio (ABSL, BODL) for custom developments is highly desirable
- experience with custom BOs (Business Objects), UI adaptations, mashups, and extension scenarios
- strong troubleshooting and application support skills
- experience with Jira and Confluence is beneficial
- strong analytical and problem-solving skills
- ability to work independently in an international environment
- excellent written and spoken English
Benefits
Working for a hidden champion
State-of-the-art assembly and office building (Lifecycle Building)
Individual career development opportunities
Family-friendly and family-run company with the flair of a global player
As a rule, permanent employment after completing your training
State-of-the-art practical and theoretical training in our on-site training center
Contact
Julia Müller
HR Business Partner
[phone removed] - 663
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From BHS Corrugated B.V.'s own posting, which is always the source of truth. Apply there.