IKEA Food Team Leader

Meeting & Understanding Customers

IKEA Food Team Leader

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•

Springvale, Victoria, Australia

• Food & Restaurant
• Explore location

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Job Description

• Job ID: 376066
• Date posted: [phone removed]

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards

• Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

What you need to know

• This role is permanent, full-time 76hrs/fortnight.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
• You have the availability to work alternating weekend shifts (both Saturday and Sunday) & public holidays.

About this work area

As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:

• Leading, coaching and developing a team in a fast-paced, high-volume food environment.
• Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
• Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
• Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
• Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
• Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
• Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
• Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
• Working collaboratively with stakeholders across the store to contribute to overall business success.

As an IKEA Food Team Leader you are

• An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
• Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
• Strong commercial awareness with experience managing sales, productivity, labour and food costs.
• Experience maintaining food safety standards and operational compliance within a food business.
• A customer-first mindset and the ability to see the business through the eyes of the customer.
• Excellent communication and stakeholder management skills.
• Resilience, adaptability and a positive approach to change.
• A passion for food, people and creating a great workplace culture.

We need people like you

At IKEA, work is so much more than a job. Come join us!

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