Quality Exceptions Lead, 2nd Shift

Quality Exceptions Lead, 2nd Shift

Fairburn

Quality Exceptions Lead, 2nd Shift

Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. Our Quality department is vital in delivering operational excellence, supporting customer satisfaction, and ensuring compliance through effective quality management solutions for our customers. We are now strengthening our team in Nefab Fairburn VMI with a Quality Exceptions Lead.

As Quality Exceptions Lead you will be responsible for leading the Quality Exceptions and Quality Audit Team. Manage all exception material activities while supporting daily operations. This role ensures timely handling of quality exceptions, drives problem resolution, supports operational continuity, and serves as a key point of contact for internal teams and customers regarding quality issues and audits.

📍 Location: Fairburn, GA

🕒 Schedule: 2nd Shift - Monday-Thursday, 3:00 PM - 1:30 AM

✅ 4-Day Workweek (4 x 10-Hour Shifts)

Do you want to be part of a global organization and contribute to our growth journey? Apply to the position as Quality Exceptions Lead today!

KEY RESPONSIBILITIES

• Lead, coach, and support the Quality Exceptions and Quality Audit Team in daily activities
• Work closely with various departments and management regarding exception and audits issues and the appropriate resolution
• Manage all exception material, including identification, containment, disposition, and follow-up
• Support warehouse and logistics operations to minimize disruption caused by quality issues
• Coordinate and complete quality audits in alignment with internal and customer requirements
• Interface with customers to communicate issue status, corrective actions, and resolutions
• Lead problem-solving activities to identify root causes and prevent recurrence
• Track, document, and report quality exceptions, trends, and corrective actions
• Ensure compliance with company procedures, customer expectations, and quality standards
• Collaborate with operations, customer service, quality, and leadership teams
• Escalate critical issues in a timely manner and support recovery plans as needed

REQUIRED SKILLS AND COMPETENCIES

• Leadership and team development
• Strong problem-solving and root cause analysis skills
• Experience managing quality exceptions or nonconforming material
• Strong communication and customer interaction skills
• Ability to coordinate audits and follow through on corrective actions
• Attention to detail and strong organizational skills
• Ability to work cross-functionally in a fast-paced operational environment
• Strong interpersonal skills.
• Ability to work as part of a team and assist other team members during peak volume periods.

PREFERRED QUALIFICATIONS

• Associate degree or equivalent combination of education and experience required
• Minimum of 2 years of leadership or lead experience in a manufacturing or operational environment preferred
• Preferred 2–3 years of experience in quality, quality assurance, or quality operations
• Experience in warehouse, logistics, manufacturing, or quality operations
• Familiarity with quality systems, audits, and corrective action processes
• Experience working directly with customers on quality concerns
• Knowledge of exception material handling and disposition processes

SUCCESS MEASURES

• Timely resolution of quality exceptions
• Effective team leadership and workload management
• Successful completion of audits
• Positive customer communication and issue closure
• Reduced repeat exceptions through effective problem solving

QUALITY & SAFETY REQUIREMENTS

Quality

• Conform to the processes and requirements of our integrated management system
• Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives

Safety

• Work to be compliant with the company environmental, health and safety standards and rules

Company Values and Ways of Working

Our core values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation, and Communication. This means that we are always putting customers first, through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.

You apply no later than 14/11/2026 by clicking the apply button.