Presales Engineer (Thailand)

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Thailand

Sales & Business Development

Presales Engineer (Thailand)

What makes the role special

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

ABOUT THE ROLE

You will support pre-sales and delivery activities across the Thailand market. You will work closely with Group-IB clients and internal teams to deliver tailored cybersecurity solutions. As a technical advisor, you will be responsible for ensuring effective deployment, solution customization, and pre-sales support across Thailand market.

YOUR MISSION

• Provide strong client engagement and consultation.
• Shape customer expectations based on results of delivered services.
• Prepare detailed project and technical documentation.
• Collaborate with customers on solution architecture and implementation strategies.
• Support and manage pre-sales activities, including demos, POCs, and technical workshops.
• Deliver seminars, technical enablement, and hands-on training sessions.
• Assist in deployment, installation, and configuration of Group-IB solutions both remotely and on-site.
• Customize and optimize deployed solutions for customer environments.
• Ensure solution performance during PoCs, subscriptions, and ongoing engagements.
• Provide technical support, especially around threat detection, incident response, and remediation use cases.

WHAT WE ARE LOOKING FOR

• At least 5 years’ experience in Cyber Security activities in the high-tech industry.
• Strong hands-on expertise in Threat Hunting, Digital Forensics, and Compromise Assessments.
• Understanding of Incident Response workflows.
• Experience in red teaming, penetration testing, or adversary emulation is a strong plus.
• Familiarity with malware behavior, botnets, and common threat actor techniques.
• Practical knowledge of cybersecurity solutions across EDR, NDR, SIEM, and SOAR platforms.
• Ability to clearly communicate technical content to both business and technical stakeholders.
• Solid grasp of enterprise IT infrastructures.
• Understanding of modern cryptography, security controls, and secure architecture principles.
• Strong analytical skills and a passion for continuous learning and growth in the cybersecurity field.

WHAT SETS YOU APART

• Strong understanding of network infrastructure and protocols, including DNS, DHCP, TCP/IP, VLANs, VPNs, SPAN, IDS/IPS, etc… and threat detection methodologies through network monitoring.
• Solid knowledge of endpoint security technologies, such as Antivirus (AV), Endpoint Protection Platforms (EPP), Endpoint Detection and Response (EDR), etc… along with threat detection methodologies via endpoint monitoring.
• Ability to analyze endpoint logs and network traffic (e.g., PCAPs) to identify threats, investigate security incidents, and perform comprehensive root cause analysis.
• Familiarity with cybersecurity frameworks and methodologies, such as MITRE ATT&CK, NIST, and Kill Chain models, for structured analysis and response.
• Demonstrates a collaborative mindset, excellent communication skills, and strong motivation to work in a dynamic, cross-functional, and cross-regional team.
• Fluent in English, both written and spoken.

WHY CHOOSE GROUP-IB

Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.

• Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime.
• Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration.
• We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials.
• Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, KuppingerCole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard.
• Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop.
• A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.

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