Paid Internship - WB CSD Orchestration Team (for students only)

Your Invitation to World of Banking!

We would like to offer unique learning experience that offers meaningful, practical work related to a student's field of study or career interest.

ING internship gives you the opportunity for career exploration and development, and to learn new skills.

We are looking for a proactive and detail-oriented intern to join our Orchestration Team within Wholesale Banking Client Services.

This is a unique opportunity to gain hands-on experience in a fast-paced international environment, where you will learn how client requests are created, structured, and driven across multiple expert teams.

You will be supporting Wholesale Banking Client Servicing Desk (WB CSD) - Client Services Business Unit. You can experience how we redefined and revolutionized banking experience for large corporate clients of ING with pioneering spirit and can-do approach.

We started as a small, young, and dynamic team with 3 Account Managers who performed a pilot project if we as ING can provide premium level of service for top ING clients by giving them Single Entry Point for all their daily activities. This was a real game changer for large corporate clients as before they had to contact different branches all around Europe. Things picked up from there rather quickly. We established WB CSD as an international branch which provides premium service for our top segmented corporate clients. Making us part of the future of Corporate Banking!

What will you do?

As part of the Orchestration Team, you will play a key role in shaping and managing the flow of client requests from the very beginning.

Your responsibilities will include

• Creating and structuring client requests into internal systems
• Ensuring each request is clearly defined and ready for processing
• Assigning requests to the right expert teams based on content and priority
• Performing regular queue checks and helping to keep workflows moving
• Collaborating with multiple teams across departments
• Supporting process improvements and simplification initiatives
• Contributing to high-quality and timely client service delivery

What are we looking for?

• Interest in banking, operations, or corporate environment
• Strong attention to detail and structured thinking
• Ability to understand information quickly and turn it into clear actions
• Reliable, proactive, and eager to learn
• Good communication skills in English (B2+)
• Availability to work 2–3 days per week (approx. 20 hours) from our Bratislava office

What do we offer?

• Real work experience in an international banking environment
• Exposure to how complex operations are coordinated end-to-end
• Opportunity to work with experienced professionals and learn fast
• Friendly and dynamic team culture
• Paid internship with potential for full-time role after 6 months

Why Orchestration Team?

You will not just support tasks — you will be part of the engine that drives how work gets done.

You will learn how to bring structure into complexity and turn incoming requests into clear, actionable workflows.

Wage (gross)

EUR 8/hour

Possibility of a future ING career opportunity subject to performance, business needs, and available vacancies.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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