All-round Servicedesk Support

VCTS B.V. · Amsterdam, Noord-Holland

Full-time#IT & systems #Azure #Power Platform & SharePoint

Location: Amsterdam, Noord-Holland
Employment: Full-time
Posted: 9 days ago

About the job

Van Caem Klerks Group is seeking an energetic and knowledgeable Servicedesk professional who can provide excellent technical support to end-users while also managing and supporting cloud infrastructure, particularly within the Azure environment. The ideal candidate excels at troubleshooting, communicating clearly with users, and effectively collaborating with internal teams.

Key Requirements

Helpdesk Support (1L & 2L)
Serve as first point of contact while providing on-site and remote support to end-users.
Diagnose and resolve IT-related issues.
Hands-on jobs such as hardware/software installations, setting up Teams etc.
Manage and track support requests through ticketing tools, ensuring timely and efficient resolution.
Ability to identify and assign issues to the appropriate technical teams.
Device Management (Microsoft Intune)
Leverage Intune for centralized device management, ensuring compliance and security across all endpoints.
Troubleshoot Intune-related issues and recommend enhancements to streamline endpoint management.
Technical Documentation & Asset Management
Manage assets throughout their lifecycle, ensuring accurate tracking of device allocations and licenses.
Maintain and update internal documentation, including Knowledge Base, standard operating procedures and inventory records.
Develop and deliver end-user training and support materials related to hardware/software usage, security, and best practices.
System Monitoring & Maintenance
Manage users’ accounts, permissions and licenses across various platforms (AD, Entra ID, Office 365, 3rd party portals).
Conduct regular system checks and software updates for endpoints.
Account On/Off-Boardings
Efficiently handle user on-boarding processes, including account creation, permission assignment, and device/software provisioning.
Manage off-boarding procedures to ensure the secure revocation of access, proper handling of data, and device reassignment.
Maintain accurate records of user status changes and keep relevant teams informed.
Proven experience in a helpdesk or technical support role.
Strong knowledge of Windows OS, iOS, Office 36 Apps and Entra ID.
Basic understanding of networking protocols.
Fluent in English.

Nice-to-haves

Experience with Azure Virtual Desktop.
Experience in SharePoint.
Create, deploy, and monitor device configurations and application policies in Intune.
Work closely with cross-functional IT teams to streamline support processes.
Stay up to date with evolving Azure services, tools, and functionalities to improve infrastructure efficiency and security.

Soft Skills

Excellent communication and customer service skills; able to explain technical concepts to non-technical users.
Effective problem-solving abilities and attention to detail.
Capable of multitasking and prioritizing in a fast-paced environment.
Team player with a proactive attitude toward learning and collaboration.

Recruitment Process

Get to know each other: you will have a 30-minute introduction talk in person. This will lead to get to know each other and learning more about Van Caem Klerks Group and the ServiceDesk’s role within the company.
Technical assessment: during technical assessment, around 1 hour, you will discuss the technical side of the team's work. You also may be given a challenge, which can focus more on applying your skills than theoretical knowledge.
Final call.

Show more

Show less

• Senioriteitsniveau

Medewerker

• Soort baan

Fulltime

• Bedrijfstakken

Groothandel import en export

Voordrachten verhogen uw kansen op een sollicitatiegesprek met Van Caem Klerks Group 2x

Bekijken wie u kent

Ontvang meldingen over nieuwe vacatures voor Servicedesk-specialist in Amsterdam.

Meld u aan om vacaturemelding te maken

Vergelijkbare vacatures

• Service Desk Technician

Mollie

Amsterdam

2 dagen geleden

• IT Service Desk Engineer

Hunter Douglas, Inc.

Rotterdam

2 weken geleden

• IT Support

Tebi

Amsterdam

4 weken geleden

• Service Desk Technician II

AIT Worldwide Logistics

Amsterdam

9 uur geleden

• Desktop Support Specialist

SISL Global

Rotterdam

1 dag geleden

• IT Service Desk Specialist

Optics11

Amsterdam

1 week geleden

• Desktop Support / IT Support-L2-Netherland

Oikotechno Japan Co., Ltd

Amsterdam

US$ 4.500,00

-

US$ 5.000,00

2 dagen geleden

• IT Service Desk Analyst

Bata Group

Amsterdam

4 dagen geleden

• IT Support Specialist

INDG | Grip

Amsterdam

1 week geleden

• Desktop Support / IT Support-L2-Netherland

Oikotechno Japan Co., Ltd

Utrecht

US$ 4.500,00

-

US$ 5.000,00

2 dagen geleden

• IT Service Technician

Inspired Thinking Group (ITG)

Utrecht

1 week geleden

• Help Desk Technician (Tier 1)

Nebius

Amsterdam

3 maanden geleden

• IT Servicedesk Engineer (Senior)

Sunweb Group

Rotterdam

1 week geleden

• Service Desk Specialist

Hemmersbach

IJmuiden

2 weken geleden

• IT Support Specialist

GLS Netherlands

Utrecht

€ 3.300,00

-

€ 4.500,00

2 weken geleden

• IT Support II

Selby Jennings

Amsterdam

2 weken geleden

• Junior IT Support

Creative Fabrica

Amsterdam

1 week geleden

• IT Helpdesk on the Road

Sansidor

Berkel en Rodenrijs

€ 3.500,00

-

€ 4.700,00

1 week geleden

• Sr. IT Helpdesk Technician

Brivo

Amsterdam

2 weken geleden

• IT Support Technician

ATG Europe

Noordwijk-Binnen

1 week geleden

• IT Workplace Support Engineer

Hitachi Construction Machinery (Europe) NV (HCME)

Amsterdam

1 maand geleden

• IT Support Analyst

aramco

's-Gravenhage

1 dag geleden

• IT Support Specialist

BYD EUROPE

Hoofddorp

2 weken geleden

• Information Technology Support Specialist

Quooker

Ridderkerk

1 dag geleden

• IT Field support

W3Global

Rotterdam

€ 50.000,00

-

€ 55.000,00

1 dag geleden

• IT Support Specialist

Quooker

Ridderkerk

1 maand geleden

• Information Technology Support Specialist

SISL Global

Rotterdam

1 week geleden

Meer vergelijkbare vacatures weergeven

Minder vergelijkbare vacatures weergeven

Ook bekeken

• ICT-servicedeskmedewerker

Inspired Thinking Group (ITG)

Utrecht

2 weken geleden

• IT Support Specialist

Lightspeed Commerce

Amsterdam

16 uur geleden

• Onsite IT Support Technician

A.P. Moller - Maersk

Rotterdam

2 weken geleden

• IT Analyst

Horizon3.ai

Amsterdam

10 uur geleden

• Regional IT Support Specialist - EMEA

Delrin

Dordrecht

1 dag geleden

• L1 onsite support

ITproposal

Amsterdam

1 maand geleden

• IT Support Engineer

RecX B.V.

Zuid-Holland, Nederland

€ 2.300,00

-

€ 2.700,00

2 dagen geleden

• Information Technology Support Technician

Status Pro

Amsterdam

€ 3.000,00

-

€ 3.500,00

1 week geleden

• IT Servicedesk Medewerker

Brunel

Amsterdam

€ 2.700,00

-

€ 3.000,00

1 week geleden

• Junior Desktop Support Engineer (On Site)

Saxo Bank

Amsterdam

2 dagen geleden

Vergelijkbare zoekopdrachten

• Vacatures voor Systeembeheerder

2.486 vacatures

• Vacatures voor IT-recruiter

1.884 vacatures

• Vacatures voor Senior ingenieur

2.080 vacatures

• Vacatures voor ICT-services

633 vacatures

• Vacatures voor ICT-consultant

3.729 vacatures

• Vacatures voor Psycholoog

3.250 vacatures

• Vacatures voor Junior ingenieur

3.379 vacatures

• Vacatures voor Financieel controller

1.265 vacatures

• Vacatures voor Service-ingenieur

3.054 vacatures

• Vacatures voor HR-medewerker

2.083 vacatures

• Vacatures voor Scrummaster

1.611 vacatures

• Vacatures voor Analist

3.633 vacatures

• Vacatures voor Tandarts

1.215 vacatures

• Vacatures voor Controller

8.874 vacatures

• Vacatures voor Software-ingenieur

9.289 vacatures

• Vacatures voor Human Resources

2.148 vacatures

• Vacatures voor Recruiter

31.902 vacatures

• Vacatures voor Ingenieur

2.672 vacatures

• Vacatures voor Onderzoeker

655 vacatures

• Vacatures voor Inkoper

1.827 vacatures

• Vacatures voor Ontwikkelaar

3.454 vacatures

• Vacatures voor CRM-specialist

1.416 vacatures

• Vacatures voor Junior projectmanager

3.074 vacatures

• Vacatures voor DBA

8.909 vacatures

• Vacatures voor Projectmanager

6.693 vacatures

Meer weergeven

Minder weergeven

Apply on the employer's site

From VCTS B.V.'s own posting, which is always the source of truth. Apply there.

Report a problem with this job