Cybersecurity Analyst I (Firewall)

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About the Role

As an IT Security Analyst, you will help protect critical financial systems by supporting network security operations across firewall, VPN, and multi-factor authentication environments. You will work with cross-functional teams to maintain secure access, strengthen security controls, and respond to emerging threats. This role combines security operations, network infrastructure, troubleshooting, and policy management to ensure secure and reliable services. Success in this role is measured by the effectiveness of security controls, service availability, operational excellence, and timely resolution of security issues.

What You Will Be Doing

• Monitor, maintain, and support enterprise firewall, VPN, and authentication technologies.
• Implement and manage security controls to protect systems, networks, and sensitive information.
• Configure, maintain, and optimize next-generation firewall platforms and security policies.
• Investigate security events, analyze logs, and troubleshoot network and security issues.
• Support vulnerability remediation and contribute to threat detection and response activities.
• Collaborate with business and technology teams to understand and address security requirements.
• Review firewall rules and network configurations to align with security standards and best practices.
• Support secure routing, switching, NAT, VPN, and network segmentation initiatives.
• Assist with project implementations, system upgrades, and customer escalations.
• Contribute to continuous improvement of security processes, documentation, and operational procedures.

What you will need

• 1 to 3 years of experience supporting firewall management, network security, or information security operations.
• Understanding of networking fundamentals, including TCP/IP, ports, protocols, and the OSI model.
• Knowledge of network devices, routing, switching, IPv4, NAT, and VPN technologies.
• Familiarity with security principles, access controls, authentication, and encryption concepts.
• Experience analyzing logs and troubleshooting network or security-related incidents.
• Knowledge of network and security technologies within enterprise environments.
• Strong problem-solving, analytical, and technical troubleshooting skills.
• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent practical experience.

Preferred Qualifications

• Previous experience in security operations or cyber security environments.
• Experience with Fortinet, Cisco ASA, or Palo Alto firewall technologies.
• Knowledge of BGP, IPsec, policy-based routing, and advanced network security concepts.
• Familiarity with scripting or automation technologies for operational efficiency.
• Exposure to security monitoring, vulnerability management, or threat response practices.

What We Offer you

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.

Here’s what else we offer

• Opportunities to make an impact in fintech
• Internal career growth opportunities
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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