Process & Software Consultant - Retrofit

The Retrofit Process and Software Consultant supports the LTS Sales team in the competitive effort to win profitable business by ensuring that the TGW solutions produced are able to be implementable and operable under a potential client’s existing Warehouse Control System (WCS) and Warehouse Management System (WMS) environment. This position first interfaces with the customer’s Project Lead, IT, and Operations teams to thoroughly analyze current distribution processes in the customer’s facility and then utilizes the analysis to ensure the project’s viability and optimality for proper upgrades and enhancements.

Fulltime

Sales

Experienced Professionals

Grand Rapids, Michigan, United States

Meghann

Noble

Technical Recruiter

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What you’ll be handling

• Provides software and IT responses for RFI’s, RFP’s, IT assessments, and proactive customer requests on contracts and concept plannings.
• Participates in prospect calls, design meetings, and review sessions.
• Collaborates with prospects' IT and software organizations.
• Develops process maps, detailed requirements, and feature set documents.
• Creates WCS/WMS scope split documents.
• Collaborates on software designs with the software integration team and IT infrastructure designs with internal IT.

What you’ll need

• Understanding of software systems and IT architecture.
• Ability to map operational activities to software requirements.
• Strong problem-solving and troubleshooting skills.
• Experience with Material Handling equipment (e.g., shuttle systems, miniload cranes, conveyors, pick stations) and supply chain software packages.
• Experience implementing highly-automated intralogistics solutions.
• See full job description for physical requirements.

Pay range: $95,000-$120,000

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

In this position, you can expect the following benefits, among others.

Additional benefits

Employee Assistance Programme

Employee Discounts

Employee events

Hybrid Working

All benefits

WE ARE LOOKING FORWARD TO YOUR APPLICATION

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*TGW is an employer that promotes equal opportunities. We invite everybody interested in

this job to apply.

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TGW Logistics is a foundation-owned enterprise headquartered in Austria and a global leader in warehouse automation and warehouse logistics. As a trusted systems integrator with more than 50 years of experience, we provide end-to-end services: designing, implementing, and maintaining fulfillment centers powered by mechatronics, robotics, and advanced software solutions.

With over 5,000 employees across Europe, Asia, and North America, we combine expertise, innovation, and a customer-centric dedication to help keep your business growing. With TGW Logistics, it's possible to transform your warehouse logistics into a competitive advantage.