Lead Administrator (Support &Operations)

Job Summary

Role Summary

The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.

Key Responsibilities

Nutanix Infrastructure Administration

• Administer and monitor Nutanix Prism Central and Prism Element environments.
• Perform routine health checks and capacity monitoring.
• Support cluster upgrades, patching, and lifecycle management activities.
• Create and manage storage containers, protection domains, and snapshots.
• Monitor cluster performance and resolve operational issues.

Virtualization Management

• Manage virtual machines within Nutanix AHV environments.
• Perform VM provisioning, cloning, migration, and snapshot operations.
• Support hypervisor maintenance and troubleshooting activities.
• Assist in resource allocation and workload optimization.

Incident & Service Management

• Handle incidents, service requests, and change activities within SLA targets.
• Troubleshoot infrastructure, storage, and virtualization issues.
• Coordinate with vendors and senior engineers for complex problem resolution.
• Participate in root cause analysis (RCA) for recurring issues.

Backup & Disaster Recovery

• Support backup and recovery operations.
• Assist in implementing and validating disaster recovery procedures.
• Monitor replication jobs and data protection policies.
• Participate in DR testing exercises.

Monitoring & Performance Management

• Monitor infrastructure alerts and proactively address potential issues.
• Generate operational reports for capacity and performance reviews.
• Assist in identifying opportunities for performance optimization.

Documentation & Compliance

• Maintain infrastructure documentation and operational procedures.
• Update knowledge base articles and standard operating procedures.
• Ensure compliance with organizational security policies and standards.

Required Technical Skills

Mandatory Skills

• Nutanix Prism Central Administration
• Nutanix Prism Element Administration
• Nutanix AHV Operations
• Nutanix Cluster Monitoring
• Virtual Machine Management
• Storage Administration Concepts
• Incident and Problem Management
• Backup and Recovery Fundamentals
• Infrastructure Troubleshooting

Preferred Skills

• VMware vSphere Basics
• Windows Server Administration
• Linux Administration
• Nutanix Files and Volumes
• PowerShell or Python Scripting
• Azure or AWS Fundamentals
• ITIL Processes

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Certifications (Preferred)

• Nutanix Certified Associate (NCA)
• Nutanix Certified Professional (NCP)
• VMware VCP (Preferred)
• Microsoft Azure Fundamentals (AZ-900)
• AWS Cloud Practitioner

Soft Skills

• Strong troubleshooting and analytical skills.
• Effective verbal and written communication.
• Ability to work collaboratively within operations teams.
• Good customer and stakeholder management skills.
• Attention to detail and documentation excellence.
• Ability to manage multiple priorities in a fast-paced environment.

Experience Requirements

• 3–5 years of overall IT infrastructure experience.
• 2+ years of hands-on experience in Nutanix administration.
• Experience supporting virtualization and enterprise infrastructure environments.
• Exposure to backup, storage, and disaster recovery technologies.

Competency Level – E2.3 Expectations

• Manage routine Nutanix operational activities independently.
• Resolve L2/L2.5 level incidents and service requests.
• Support cluster maintenance, upgrades, and health monitoring.
• Contribute to automation and process improvement initiatives.
• Escalate complex technical issues appropriately and collaborate with senior engineers.
• Maintain operational stability and ensure adherence to SLA commitments.

Key Responsibilities

Role Summary

The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.

Key Responsibilities

Nutanix Infrastructure Administration

• Administer and monitor Nutanix Prism Central and Prism Element environments.
• Perform routine health checks and capacity monitoring.
• Support cluster upgrades, patching, and lifecycle management activities.
• Create and manage storage containers, protection domains, and snapshots.
• Monitor cluster performance and resolve operational issues.

Virtualization Management

• Manage virtual machines within Nutanix AHV environments.
• Perform VM provisioning, cloning, migration, and snapshot operations.
• Support hypervisor maintenance and troubleshooting activities.
• Assist in resource allocation and workload optimization.

Incident & Service Management

• Handle incidents, service requests, and change activities within SLA targets.
• Troubleshoot infrastructure, storage, and virtualization issues.
• Coordinate with vendors and senior engineers for complex problem resolution.
• Participate in root cause analysis (RCA) for recurring issues.

Backup & Disaster Recovery

• Support backup and recovery operations.
• Assist in implementing and validating disaster recovery procedures.
• Monitor replication jobs and data protection policies.
• Participate in DR testing exercises.

Monitoring & Performance Management

• Monitor infrastructure alerts and proactively address potential issues.
• Generate operational reports for capacity and performance reviews.
• Assist in identifying opportunities for performance optimization.

Documentation & Compliance

• Maintain infrastructure documentation and operational procedures.
• Update knowledge base articles and standard operating procedures.
• Ensure compliance with organizational security policies and standards.

Required Technical Skills

Mandatory Skills

• Nutanix Prism Central Administration
• Nutanix Prism Element Administration
• Nutanix AHV Operations
• Nutanix Cluster Monitoring
• Virtual Machine Management
• Storage Administration Concepts
• Incident and Problem Management
• Backup and Recovery Fundamentals
• Infrastructure Troubleshooting

Preferred Skills

• VMware vSphere Basics
• Windows Server Administration
• Linux Administration
• Nutanix Files and Volumes
• PowerShell or Python Scripting
• Azure or AWS Fundamentals
• ITIL Processes

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Certifications (Preferred)

• Nutanix Certified Associate (NCA)
• Nutanix Certified Professional (NCP)
• VMware VCP (Preferred)
• Microsoft Azure Fundamentals (AZ-900)
• AWS Cloud Practitioner

Soft Skills

• Strong troubleshooting and analytical skills.
• Effective verbal and written communication.
• Ability to work collaboratively within operations teams.
• Good customer and stakeholder management skills.
• Attention to detail and documentation excellence.
• Ability to manage multiple priorities in a fast-paced environment.

Experience Requirements

• 3–5 years of overall IT infrastructure experience.
• 2+ years of hands-on experience in Nutanix administration.
• Experience supporting virtualization and enterprise infrastructure environments.
• Exposure to backup, storage, and disaster recovery technologies.

Competency Level – E2.3 Expectations

• Manage routine Nutanix operational activities independently.
• Resolve L2/L2.5 level incidents and service requests.
• Support cluster maintenance, upgrades, and health monitoring.
• Contribute to automation and process improvement initiatives.
• Escalate complex technical issues appropriately and collaborate with senior engineers.
• Maintain operational stability and ensure adherence to SLA commitments.

Skill Requirements

Role Summary

The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.

Key Responsibilities

Nutanix Infrastructure Administration

• Administer and monitor Nutanix Prism Central and Prism Element environments.
• Perform routine health checks and capacity monitoring.
• Support cluster upgrades, patching, and lifecycle management activities.
• Create and manage storage containers, protection domains, and snapshots.
• Monitor cluster performance and resolve operational issues.

Virtualization Management

• Manage virtual machines within Nutanix AHV environments.
• Perform VM provisioning, cloning, migration, and snapshot operations.
• Support hypervisor maintenance and troubleshooting activities.
• Assist in resource allocation and workload optimization.

Incident & Service Management

• Handle incidents, service requests, and change activities within SLA targets.
• Troubleshoot infrastructure, storage, and virtualization issues.
• Coordinate with vendors and senior engineers for complex problem resolution.
• Participate in root cause analysis (RCA) for recurring issues.

Backup & Disaster Recovery

• Support backup and recovery operations.
• Assist in implementing and validating disaster recovery procedures.
• Monitor replication jobs and data protection policies.
• Participate in DR testing exercises.

Monitoring & Performance Management

• Monitor infrastructure alerts and proactively address potential issues.
• Generate operational reports for capacity and performance reviews.
• Assist in identifying opportunities for performance optimization.

Documentation & Compliance

• Maintain infrastructure documentation and operational procedures.
• Update knowledge base articles and standard operating procedures.
• Ensure compliance with organizational security policies and standards.

Required Technical Skills

Mandatory Skills

• Nutanix Prism Central Administration
• Nutanix Prism Element Administration
• Nutanix AHV Operations
• Nutanix Cluster Monitoring
• Virtual Machine Management
• Storage Administration Concepts
• Incident and Problem Management
• Backup and Recovery Fundamentals
• Infrastructure Troubleshooting

Preferred Skills

• VMware vSphere Basics
• Windows Server Administration
• Linux Administration
• Nutanix Files and Volumes
• PowerShell or Python Scripting
• Azure or AWS Fundamentals
• ITIL Processes

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Certifications (Preferred)

• Nutanix Certified Associate (NCA)
• Nutanix Certified Professional (NCP)
• VMware VCP (Preferred)
• Microsoft Azure Fundamentals (AZ-900)
• AWS Cloud Practitioner

Soft Skills

• Strong troubleshooting and analytical skills.
• Effective verbal and written communication.
• Ability to work collaboratively within operations teams.
• Good customer and stakeholder management skills.
• Attention to detail and documentation excellence.
• Ability to manage multiple priorities in a fast-paced environment.

Experience Requirements

• 3–5 years of overall IT infrastructure experience.
• 2+ years of hands-on experience in Nutanix administration.
• Experience supporting virtualization and enterprise infrastructure environments.
• Exposure to backup, storage, and disaster recovery technologies.

Competency Level – E2.3 Expectations

• Manage routine Nutanix operational activities independently.
• Resolve L2/L2.5 level incidents and service requests.
• Support cluster maintenance, upgrades, and health monitoring.
• Contribute to automation and process improvement initiatives.
• Escalate complex technical issues appropriately and collaborate with senior engineers.
• Maintain operational stability and ensure adherence to SLA commitments.

Other Requirements

Role Summary

The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.

Key Responsibilities

Nutanix Infrastructure Administration

• Administer and monitor Nutanix Prism Central and Prism Element environments.
• Perform routine health checks and capacity monitoring.
• Support cluster upgrades, patching, and lifecycle management activities.
• Create and manage storage containers, protection domains, and snapshots.
• Monitor cluster performance and resolve operational issues.

Virtualization Management

• Manage virtual machines within Nutanix AHV environments.
• Perform VM provisioning, cloning, migration, and snapshot operations.
• Support hypervisor maintenance and troubleshooting activities.
• Assist in resource allocation and workload optimization.

Incident & Service Management

• Handle incidents, service requests, and change activities within SLA targets.
• Troubleshoot infrastructure, storage, and virtualization issues.
• Coordinate with vendors and senior engineers for complex problem resolution.
• Participate in root cause analysis (RCA) for recurring issues.

Backup & Disaster Recovery

• Support backup and recovery operations.
• Assist in implementing and validating disaster recovery procedures.
• Monitor replication jobs and data protection policies.
• Participate in DR testing exercises.

Monitoring & Performance Management

• Monitor infrastructure alerts and proactively address potential issues.
• Generate operational reports for capacity and performance reviews.
• Assist in identifying opportunities for performance optimization.

Documentation & Compliance

• Maintain infrastructure documentation and operational procedures.
• Update knowledge base articles and standard operating procedures.
• Ensure compliance with organizational security policies and standards.

Required Technical Skills

Mandatory Skills

• Nutanix Prism Central Administration
• Nutanix Prism Element Administration
• Nutanix AHV Operations
• Nutanix Cluster Monitoring
• Virtual Machine Management
• Storage Administration Concepts
• Incident and Problem Management
• Backup and Recovery Fundamentals
• Infrastructure Troubleshooting

Preferred Skills

• VMware vSphere Basics
• Windows Server Administration
• Linux Administration
• Nutanix Files and Volumes
• PowerShell or Python Scripting
• Azure or AWS Fundamentals
• ITIL Processes

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Certifications (Preferred)

• Nutanix Certified Associate (NCA)
• Nutanix Certified Professional (NCP)
• VMware VCP (Preferred)
• Microsoft Azure Fundamentals (AZ-900)
• AWS Cloud Practitioner

Soft Skills

• Strong troubleshooting and analytical skills.
• Effective verbal and written communication.
• Ability to work collaboratively within operations teams.
• Good customer and stakeholder management skills.
• Attention to detail and documentation excellence.
• Ability to manage multiple priorities in a fast-paced environment.

Experience Requirements

• 3–5 years of overall IT infrastructure experience.
• 2+ years of hands-on experience in Nutanix administration.
• Experience supporting virtualization and enterprise infrastructure environments.
• Exposure to backup, storage, and disaster recovery technologies.

Competency Level – E2.3 Expectations

• Manage routine Nutanix operational activities independently.
• Resolve L2/L2.5 level incidents and service requests.
• Support cluster maintenance, upgrades, and health monitoring.
• Contribute to automation and process improvement initiatives.
• Escalate complex technical issues appropriately and collaborate with senior engineers.
• Maintain operational stability and ensure adherence to SLA commitments.