Business Manager Wholesale Banking Belgium

Business Manager Wholesale Banking Belgium

Technical data

• Work location: Brussels, Marnix
• Employment percentage: 100%
• Hybrid working: In line with the applicable team arrangements
• Job level: GJA 18
• Hiring manager: Stephanie De Bruyne
• Recruiter: Sofie Van den Bossche

Your role and work environment

As Business Manager to the Head of Wholesale Banking Belgium, you act as a trusted advisor and linking pin across Wholesale Banking Belgium, ING Belgium and Wholesale Banking Group. You contribute to translating strategic priorities into actionable plans, you drive transversal initiatives and you support effective decision-making through clear, executive-level communication. Working across strategy, performance, people, risk and organisational development, you help ensure the effective functioning and continued development of Wholesale Banking Belgium.

Your key responsibilities

Strategy and execution

• Act as trusted advisor and strategic sparring partner to the Head of Wholesale Banking Belgium.
• Contribute to translating strategic priorities into concrete plans and drive transversal projects from initiation to delivery.
• Monitor progress, identify emerging issues and ensure effective follow-up on decisions and actions.

Management and governance

• Coordinate Wholesale Banking Belgium Management Team meetings, offsites and other senior forums.
• Prepare concise, decision-ready briefings, presentations and reports.
• Consolidate stakeholder input and ensure clear storylines, consistent messaging and high-quality materials.

Business and performance management

• Consolidate and analyse commercial, financial and strategic performance information.
• Translate data into actionable insights, highlighting key drivers, risks and opportunities.
• Work with Finance, HR and business stakeholders on planning, forecasting and performance follow-up.

Communication and organisational development

• Design and coordinate External communications plan in close collaboration with the CoE Marketing & Communications.
• Shape and coordinate internal communications, translating strategy and business developments into clear messages.
• Drive or support initiatives related to people, onboarding, learning, engagement and organisational development.
• Manage a small team and support its development and contribution to the business.

Stakeholder management

• Act as a linking pin across Wholesale Banking Belgium, ING Belgium and Wholesale Banking Group.
• Build alignment across business lines, products and support functions.
• Maintain a strong organisational pulse and bring relevant signals and opportunities to management.

What we are looking for

We are looking for a proactive and collaborative colleague who combines strategic thinking with a hands-on, solution-oriented approach. You bring structure to complex topics, communicate clearly and are comfortable working in a fast-changing environment.

You have

• A good understanding of Wholesale Banking, or the ability to develop it quickly.
• Experience in business management, strategic project management, consultancy or a comparable role.
• Strong analytical and synthesis skills, with the ability to translate complexity into clear recommendations.
• Excellent organisational skills and the ability to manage multiple priorities.
• Strong written and verbal communication skills, including executive-level presentations and narratives.
• Confidence and maturity in engaging with senior stakeholders.
• A proactive mindset, strong ownership and the ability to work independently.
• Strong collaboration, stakeholder-management and facilitation skills.
• Resilience, discretion and sound risk awareness.
• Excellent English. Knowledge of Dutch and/or French is an asset.
• A master’s degree or equivalent professional experience.

We offer you

This role offers a unique opportunity to work at the centre of Wholesale Banking Belgium and contribute directly to its strategic direction, organisational development and day-to-day effectiveness.

You will

• Gain broad exposure to the Wholesale Banking business, its clients, products, financial performance and strategic priorities.
• Work closely with the Head of Wholesale Banking Belgium and the Wholesale Banking Management Team.
• Contribute to high-impact strategic, commercial, people and organisational initiatives.
• Develop your ability to translate complex business topics into clear executive narratives and decision-ready materials.
• Build a broad senior stakeholder network across Wholesale Banking, ING Belgium and ING Group.
• Gain experience across both ongoing business priorities and transformation initiatives.
• Have the opportunity to lead transversal projects from concept to execution.
• Operate in a varied role that provides room to take ownership, bring forward new ideas and shape priorities over time.
• Benefit from a steep learning curve and strong visibility across the organisation.

We redefine banking. What about you?

There has never been a more interesting time to work at ING. We are on a journey centred around our customers, powered by technology and driven by smart, determined people. Our customers feel that our people empower them to stay a step ahead in life and in business. We are proud of that.

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Sofie VAN DEN BOSSCHE

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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