Field Sales Support

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Field Sales Support

Seven Hills, NSW, Australia

|

req3837

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Posted on: 10/11/2026 - Application Deadline: 12/11/2026

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Field Sales Support

Are you a practical problem

solver who enjoys working with people and technology?

Join Permobil Australia as Field

Sales Support and play an important role in helping our customers get the best

possible experience from their assistive technology. In this hands-on position,

you will work closely with customers, therapists, service partners and

Territory Managers, providing responsive technical support and practical

solutions across Permobil’s product range.

From diagnosing and basic repairs

to coordinating equipment trials, deliveries, quotes and product training, you

will help ensure our customers receive knowledgeable, professional and

high-quality support.

This Sydney-based role would suit

someone who is technically minded, customer-focused and enjoys collaborating

with others to solve problems and make a meaningful difference.

What you'll be doing?

In this role, you will

• Respond to technical enquiries from therapists,

end users, service partners, funding providers and funders.

• Coordinate and deliver trial equipment across the

local area.

• Diagnose and repair power wheelchairs,

power-assist devices and other products within agreed service timeframes.

• Provide technical and programming support to

customers.

• Assist with spare parts, servicing and repair

enquiries.

• Identify the correct parts required for servicing

and repairs.

• Prepare accurate and complete quotes for

products, spare parts and services.

• Set up equipment for product demonstrations and

customer trials.

• Provide clear product guidance and training to

customers.

• Process warranty assessments and product returns.
• Maintain accurate and up-to-date service,

warranty and quotation records.

• Work closely with Sales, Customer Service,

Product Management, suppliers and other internal teams to resolve more

complex technical enquiries.

• Maintain tools and service equipment in good

working order.

• Follow Permobil’s quality, safety and compliance

requirements.

What we're looking for?

We are looking for someone who

has

-A relevant tertiary qualification.

• A current Working with Children Check, or

willingness to obtain one.

• Strong technical aptitude and an interest in

learning how products work.

• Experience in technical support, product support

or assistive technology, although this is desirable rather than essential.

• Basic troubleshooting, problem-solving and

critical-thinking skills.

• A strong commitment to providing an excellent

customer experience.

• A calm, professional and solutions-focused

approach to customer enquiries.

• Clear written and verbal communication skills.

-The confidence to demonstrate products and

deliver engaging training.

• Good computer skills and experience using common

business applications.

• Strong attention to detail and the ability to

maintain accurate records.

• Commercial awareness and the ability to identify

customer needs.

• A collaborative approach and a willingness to

support the wider team.

Why join Permobil?

You will work in an international environment where what you do makes a genuine difference every day. At Permobil, you will join a collaborative team committed to developing innovative assistive solutions that empower people to live with greater independence.

As Field Sales Support, you will receive comprehensive product training, build valuable technical expertise and work with advanced assistive technology that positively impacts people’s lives.

Previous industry experience is

welcomed but is not essential. Full training will be provided to the

successful candidate. More importantly, we are looking for someone who is

curious, practical, committed to learning and passionate about delivering an

outstanding, ongoing sales relationship, customer care.

Apply now

If you enjoy building positive

customer relationships, solving technical problems and working in a hands-on

role with purpose, we would love to hear from you.

Apply today to join the Permobil

Australia team as our next Field Sales Support.

For any recruitment related questions please email [email removed]

Apply Now

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