Video Operations Engineer

Our Managed Services team operates as the 24/7 NOC for a growing portfolio of telecom and media operators. As a Video Operations Engineer, you will be the first line of defence against platform incidents, using MindRelay and a suite of specialist tooling to monitor, diagnose, and resolve issues before subscribers are affected. You will work in a structured shift environment with a team of specialists who collectively keep millions of subscribers connected.

What you will do

• Monitor IPTV, OTT, and broadband platforms across multiple operator environments using MindRelay and vendor tooling
• Triage and resolve incidents following established runbooks, escalating where required
• Perform routine platform health checks, configuration changes, and scheduled maintenance tasks
• Document incidents thoroughly and contribute to post-incident reviews
• Identify recurring issues and work with engineering teams to drive structural fixes
• Support operators during peak events such as major broadcasts or product launches

What we are looking for

• 2+ years of experience in a technical operations, NOC, or support engineering role
• Understanding of IPTV and/or OTT platform architecture
• Working knowledge of Linux systems administration
• Familiarity with networking fundamentals: IP, VLAN, routing, multicast
• Ability to work in shifts, including evenings and weekends
• Strong written and verbal communication in English

Nice to have

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Experience with Nagios, Zabbix, or similar monitoring tools

•

Knowledge of MPEG-2/4 transport streams and video quality monitoring

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Experience with middleware platforms such as Ericsson, Amdocs, or Espial

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CCNA or equivalent networking certification

What we offer

• Competitive salary with shift allowances
• On-site role at our modern Apeldoorn office
• Structured onboarding and full training on our toolset and client environments
• Grow into senior NOC, specialist, or management roles
• Work with cutting-edge video and broadband technology
• 25 vacation days and health insurance contribution

Ready to apply?

Send your CV and a short motivation to our team. We respond within 5 business days.

To apply you must live in the EU or hold a valid work permit for the Netherlands. We do not offer visa sponsorship or relocation support.

Apply for this roleQuestions? Email [email removed]

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Not the right fit? Let's stay in touch.

Send an open application and we will reach out when the right opportunity arises.

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