Programme Manager Healthcare & Personal Care

Programme Manager Healthcare & Personal Care

As a programme manager Healthcare and Personal Care you bring proven experience and/or a strong affinity with both health-related sectors. You appreciate their shared importance for public wellbeing, economic resilience and inclusive development. You acknowledge that sustainable impact depends on strong organisations, sound management and high-quality, accessible services and products. Are you ready to drive change across the broader healthcare and personal care ecosystem, lead our community of experts and make a real impact? This is your opportunity!

About PUM

PUM is a unique NGO committed to making a positive impact on a global scale. With a network of 1,200 skilled voluntary experts, we collaborate with ambitious entrepreneurs in 26 countries and 12 programmes, sharing expertise to strengthen business ecosystems and create economic, social, and environmental value. We work closely with small and medium-sized enterprises, as well as the organisations that support them. We believe in the power of collaboration and in the magic that happens when diverse perspectives come together; Together we grow!

The role

As programme manager you will be part of the programmes department, consisting of 12 programme managers and led by the head of programmes. You are responsible for developing programme strategies aligned with organisational goals and partnerships opportunities, building a strong expert community, and ensuring projects are delivered successfully with lasting impact. You will translate client requests into clear project proposals, enabling effective matching between clients and experts, in close collaboration with our in-country managers and their team of representatives. Your daily activities will be varied and challenging:

• You develop and guide programme plans with clear propositions to strengthen sustainable and resilient healthcare and personal care ecosystems, ensuring alignment with PUM’s goals and evolving priorities, including partnership development.
• You monitor programme developments and trends, anticipate future demand, and proactively position experts.
• You assess project requests, distinguishing between specialised technical needs and general business support, in consultation with the in-country managers.
• You translate client requests into actionable project proposals and ensure a strong match between client needs and expert skills.
• You are an ambassador for diversity, growing a strong and inclusive expert community and ensuring the right expertise is ready to meet future needs.
• You manage programme data and knowledge, capturing insights and sharing them across projects and the expert community to maximise impact and learning.
• You coordinate project planning, manage data to support efficient delivery, and contribute as a key stakeholder by leveraging your knowledge and network to support the identification and mapping of strategic partnerships.
• You ensure compliance with organisational policies and objectives in all projects.

Who are you?

As programme manager Healthcare and Personal Care you understand how healthcare systems and private healthcare organisations function across the value chain. You are familiar with themes such as operational efficiency, cost control, quality and safety standards, accreditation, facility and equipment management and digital health solutions. You see how entrepreneurs in hospitals, laboratories, rehabilitation centres and care institutions can strengthen performance and expand access through structured processes and smart implementation of technology. Within personal care, you recognise the development of safe, compliant and high-quality products, ranging from cosmetics and hygiene products to pharmaceuticals, medical devices and natural extracts. You understand product development, process optimisation, regulatory compliance, branding and market access.

Does this sound like you?

• You are a proactive, hands-on and strategic thinker with a Bachelor’s or Master’s working and thinking level.
• You bring 10 years of experience and/or a strong affinity with healthcare and personal care, combined with a relevant network and a strong understanding of strategy and business planning, including management, marketing, finance and operations.
• You have a background in programme management and team leadership; experience working with volunteers is considered a plus.
• You understand the business realities faced by SMEs and organisations operating in diverse and often challenging environments.
• You thrive as a team player, using strong intercultural communication skills to work effectively with a diverse, international group of colleagues.
• You thrive in an organisation in growth and transition and enjoy contributing to further professionalisation.
• You are data-driven, with a strong focus on impact, quality and results, and are comfortable using digital tools, including Microsoft 365 and Dynamics.
• You are fluent in English; French or Spanish is an advantage.
• You are available for 30-32 hours per week (0.8 FTE).

What we offer

This position at PUM offers a competitive salary ranging from €3.946 to €5.637 gross per month based on a full-time (37.5 hours) contract. We provide numerous perks, including an 8% holiday allowance, a 13th-month bonus, 'working-from-home' and commuting allowances, 28 days of holiday, a pension plan, a vitality budget, and more. Our stunning office, conveniently located within walking distance of The Hague Central Station, boasts breathtaking views. Pre-screening is part of the selection process. At PUM, we celebrate diversity and inclusion as essential pillars of our organisation. We embrace the uniqueness of each individual, fostering an environment where everyone can thrive by being their authentic selves.

Ready to make a difference? Join us!

Becoming a programme manager at PUM isn’t just a career move; it’s a chance to drive meaningful change. Working at a volunteer organisation like PUM offers extra fulfilment. In addition to the benefits mentioned, here’s what else awaits you:

• Building a brighter future: Contribute to the sustainable development of communities, cultivating a profound sense of fulfilment
• Optimal knowledge utilisation: Put your expertise to its best use, making tangible impact on businesses worldwide.
• Continuous learning: Embrace new perspectives and gain insights by connecting with diverse people and cultures.
• Building a professional network: Collaborate with a vast network of stakeholders, including institutional funders, government entities, and NGOs.
• International exposure: Immerse yourself in a multicultural environment, broadening your horizons.

Ready to shape a brighter tomorrow? Apply and be part of something truly meaningful!

Please submit your CV and motivation letter in English before 21 November. We encourage you to apply early, as the vacancy may close before the deadline if we receive a sufficient number of qualified applications.