Subject Matter Expert (Support&Ops)

Job Summary

Experience of 12+ years

The FinOps Lead will drive cloud financial management practices across Azure, AWS and GCP environments. The role focuses on cloud cost visibility, optimization, governance, budgeting, forecasting, chargeback/showback, and collaboration among IT, Finance, Application and Business teams to maximize cloud value while maintaining operational excellence.

Key Responsibilities

Cloud Cost Management

• Analyze cloud spend across Azure, AWS and GCP.
• Establish and maintain cloud cost governance frameworks.
• Develop allocation models and chargeback/showback mechanisms.
• Monitor cloud consumption trends and identify cost-saving opportunities.
• Manage budgets, forecasts and variance analysis.

Cost Optimization

• Identify underutilized and oversized resources.
• Drive rightsizing initiatives across compute, storage, database and networking services.
• Optimize Reserved Instances, Savings Plans, Spot Instances and committed-use discounts.
• Implement resource lifecycle management and cloud wastage reduction programs.
• Track and report realized savings.

Governance and Reporting

• Define FinOps policies, standards and operational guardrails.
• Ensure tagging compliance and cloud financial accountability.
• Develop executive dashboards and KPI reports.
• Present optimization recommendations to leadership and application owners.
• Lead governance reviews and cloud cost discussions.

Forecasting and Planning

• Perform cloud demand forecasting and capacity planning.
• Support annual budgeting and financial planning cycles.
• Collaborate with Finance teams on budgeting and cost allocation models.
• Prepare monthly and quarterly cloud spend forecasts.

Stakeholder Management

• Partner with Business, Finance, Engineering, Security and Procurement teams.
• Drive FinOps adoption across multiple application teams.
• Conduct FinOps workshops and awareness sessions.
• Support leadership decision-making through data-driven recommendations.

Automation and Tooling

• Leverage cloud-native cost management tools.
• Implement automated reporting and anomaly detection.
• Drive tagging automation and governance compliance.
• Support integration with Power BI, ServiceNow and FinOps platforms.

Skill Requirements

Cloud Platforms

Microsoft Azure; Amazon Web Services (AWS); Google Cloud Platform (GCP)

FinOps and Cost Management

Cloud cost optimization; budgeting and forecasting; chargeback/showback; FinOps framework; business case and ROI analysis; Reserved Instances and Savings Plans; cloud economics

Tools

Azure Cost Management; AWS Cost Explorer; Google Cloud Billing; Power BI; ServiceNow; CloudHealth or Apptio Cloudability preferred

Technical Knowledge

Compute, storage, database and network services; tagging governance; capacity management; performance optimization; FinOps KPIs and reporting

Other Requirements

Hands-on experience managing enterprise cloud spend with complex, large-scale budgets.

Strong background in Cloud Operations, SRE, Capacity Management or Cloud Governance.

Experience presenting optimization opportunities to customer leadership and CIO-level stakeholders.

Ability to translate technical optimization initiatives into measurable business value.