Spare Parts and Services Coordinator

Spare Parts and Services Coordinator

Kongsberg Maritime is a global technology partner to the maritime industry, delivering integrated solutions that enhance safety, efficiency, and sustainability across the entire vessel lifecycle.

We are a global leader with a strong track record of innovation and operational excellence. Our commitment to ethical conduct and sustainable practices sets us apart and reinforces the trust of our customers worldwide.

Kongsberg Maritime delivers products, systems, and services that support the full lifecycle of a vessel — from design and newbuild to operations, upgrades, and lifecycle support. Our portfolio includes:

• Mission-critical technology
• Advanced system integration and digital solutions
• Lifecycle services delivered close to where vessels operate

Our strategy is focused on addressing the most critical challenges facing the maritime industry. We continuously strengthen our core business while investing in areas where we create the greatest value for our customers.

Quality is at the heart of everything we do. Guided by our vision of shaping the maritime future, we strive to be

our customers’ first choice by delivering reliable, high-quality products, solutions, and services. This is made possible through responsible technology and a team of skilled, engaged, and dedicated people.

Protecting people and planet – Together

A Spare Parts and Services Coordinator is responsible for follow-up the revenue KPI’s. He/She will need to calculate the final price for the services performed onboard and to follow up the customers' approval. Besides that, he/she is responsible for spare parts quotations, and order processing.

This position requires vast customer support skills as it requires frequent contacts with customers and sister companies/headquarters.

Responsible also for providing support for Aftermarket Support Team.

Coordinator will work closely with Service Coordinators and Finance Team to guarantee the issuance of correct invoice to customer.

Key Accountabilities

• Support on invoicing process (analyze, calculate and invoice the services performed on board)
• Take ownership of assigned customer accounts and related responsibilities.
• Navigate customer-specific purchasing and invoicing systems
• Process incoming spare parts quotation requests and purchase orders.
• Procure parts from sister companies to fulfill customer orders.
• Maintain professional relationships and communication with customers.
• Coordinate with internal departments, including Logistics, Finance, and Sales.
• Conduct customer meetings, as required.
• Collaborate with Finance and Sales to address customer inquiries, accounts receivable, and quotations.
• Train colleagues effectively and share knowledge.
• Maintain all the relevant documentation for each service correctly storage in company system (CRM).
• Inform the immediate superior and utilize the global Incident Reporting system in matters concerning nonconformity, incidents, near misses and accidents.

Qualifications and Experience

• University degree in related areas
• Fluent/Advanced English written and spoken
• Between 3-5 years of experience in Administration, Engineering or related area
• Qualified to perform work activities based on internal training and job experience
• Experience with MXM and CRM
• Microsoft Office knowledge – Excel, Word and Power-point
• Company products knowledge is a plus

Kongsberg Maritime is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.

Work Location: Niterói, RJ

Closing date by Oct 28th ,2026 – Internal applicants only.