Key Account Manager | Manufacturing Sales Experience Required | Carolinas

Key Account Manager | Manufacturing Sales Experience Required | Carolinas

Charlotte

Key Account Manager, Nefab Packaging Southeast

Nefab Group is on a growth journey, and we are dependent on engaged people to succeed. Our Sales organization is vital to delivering innovative, sustainable packaging solutions and logistics optimization services to our customers. We are now looking for a Key Account Manager to support our continued growth throughout North and South Carolina.

As Key Account Manager, you will be responsible for developing new business, managing strategic customer relationships, and expanding existing accounts across North and South Carolina. You will contribute to profitable revenue growth by identifying customer needs, developing consultative solutions, and partnering with internal teams to deliver successful projects.

You will be part of Nefab's Southeast commercial organization, collaborating with engineering, operations, estimating, purchasing, quality, customer service, and global account teams. This is a remote, field-based position requiring independent territory ownership, regular customer visits, and travel throughout North and South Carolina.

Preferred Location: Charlotte or Raleigh, North Carolina

Territory: North Carolina and South Carolina

Compensation: $100,000-$110,000 annual base salary, plus annual bonus, monthly vehicle allowance, and company benefits

Do you want to be part of a global organization and contribute to our growth journey? Apply today!

Job Summary

New Business Development and Account Growth

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Identify, prospect, and develop new business opportunities throughout North and South Carolina, with a focus on automotive, energy, and data communications industries.

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Manage and expand established global customer relationships while developing new regional and local accounts.

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Identify opportunities to grow existing accounts across additional facilities, products, services, and business units.

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Develop territory and account strategies supporting Nefab's objective of 15% overall revenue growth in 2027.

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Build relationships with decision-makers in engineering, operations, procurement, supply chain, and executive leadership.

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Lead commercial discussions involving proposals, pricing, negotiations, and customer account reviews.

Customer Solutions and Project Management

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Manage customer projects from initial opportunity identification through solution development, quotation, testing, implementation, and launch.

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Collaborate with engineering, manufacturing, estimating, purchasing, quality, and customer service teams to develop packaging solutions.

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Coordinate customer specifications, project timelines, deliverables, and internal resources.

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Resolve challenges affecting customer satisfaction, project execution, and profitability.

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Maintain ownership of customer relationships throughout implementation and ongoing account development.

Territory and Commercial Management

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Develop and maintain a qualified pipeline of new business and account expansion opportunities.

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Manage customer activity, opportunities, and forecasts through the company's CRM system.

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Monitor account revenue, profitability, gross margins, and commercial performance.

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Conduct regular customer business reviews and identify opportunities for continuous improvement.

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Collaborate with regional operations and global account teams to deliver consistent customer service and successful project execution.

Remote Territory Ownership

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Independently manage prospecting, customer visits, account development, project responsibilities, and follow-up activities.

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Establish a strong regional presence without an established local sales office or team.

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Maintain consistent communication and collaboration with remote leadership and cross-functional colleagues.

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Demonstrate personal accountability, initiative, and disciplined territory management.

Your Profile

We welcome candidates with both traditional and non-traditional sales backgrounds. While experience in industrial B2B sales and key account management is valuable, we are equally interested in technically oriented professionals who have demonstrated commercial sales success through engineering, manufacturing, logistics, or supply chain roles.

Candidates with backgrounds in packaging engineering, logistics engineering, supply chain engineering, or related disciplines, and sales, within automotive OEMs and Tier 1 suppliers are particularly encouraged to apply.

Experience with organizations such as BMW, Mercedes-Benz, Honda, Hyundai, Bosch, Cummins, or comparable manufacturers and suppliers may provide a strong foundation for this opportunity.

Required Qualifications

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Demonstrated success in business development, account growth, customer relationship management, or consultative solution selling.

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Relevant experience in industrial B2B sales, key account management, packaging engineering, logistics engineering, supply chain engineering, or related technical and commercial functions.

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A strong understanding of manufacturing environments, customer requirements, supply chain challenges, and technical solutions.

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Ability to identify commercial opportunities, develop customer relationships, and translate technical or operational needs into business solutions.

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Experience working with multiple stakeholders across engineering, operations, procurement, supply chain, and management.

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Strong organizational, communication, presentation, negotiation, and problem-solving skills.

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Ability to independently manage a remote territory, customer relationships, and business development activities.

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Proficiency with CRM systems and Microsoft Office applications.

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Willingness and ability to travel throughout North and South Carolina, including occasional overnight travel.

Preferred Qualifications

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Five or more years of industrial B2B sales, key account management, business development, or related technical-commercial experience.

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Experience with industrial packaging solutions, including corrugated, wood, foam, reusable packaging, protective packaging, or related services.

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Experience with automotive OEMs, Tier 1 suppliers, energy, data communications, or other complex manufacturing environments.

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Demonstrated success managing customer projects involving technical specifications, multiple stakeholders, and implementation timelines.

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Experience supporting global or multi-site customer accounts.

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Knowledge of pricing, account planning, forecasting, profitability, and commercial negotiations.

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Salesforce experience.

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Bachelor's degree in Business, Engineering, Supply Chain, Marketing, or a related field. Equivalent relevant experience will be considered.

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Project management training or certification.

What Success Looks Like

The successful Key Account Manager will develop a strong regional presence, establish a consistent pipeline of new business opportunities, and strengthen existing customer relationships throughout the Carolinas.

Performance will be measured through profitable revenue growth, new business development, customer retention, account expansion, pipeline development, and successful execution of customer projects.

The primary commercial objective is 15% overall revenue growth in 2027, supported by both new customer acquisition and expansion of existing accounts.

Company values and Ways of Working

Our core values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation, and Communication. This means that we are always putting customers first, through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.

Application

Please submit your resume through Nefab's online application system.

Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent, and therefore welcome all applications.

We are part of the Nefab Group, which was founded in 1949 and is a world leading global provider of sustainable packaging solutions and logistics optimization services. Nefab saves environmental and financial resources by optimizing supply chains. We do this by innovating together with our customers to create smarter packaging and logistics solutions while always respecting people and high ethical standards. This contributes to a better tomorrow for our customers, for society, and for the environment.

With more than 75 years of experience combined with competence and presence in 39 countries, we offer global solutions and local service worldwide to companies in industries such as Telecom, Datacom, Semicon, Energy, Medtech, Mining & Construction, and LiB & E-mobility. Nefab Group has around 5,500 employees with a yearly turnover of 10.3 BSEK. The owners are the Nordgren/Pihl family and FAM AB, a privately owned holding company within the Wallenberg Ecosystem.

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You apply no later than 01/01/2027 by clicking the apply button.