JobSupport Engineer (EEG) - Global

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Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1700 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

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Job

Slovakia, Bratislava

Job

Support Engineer (EEG) - Global

Slovakia, Bratislava – Full time – Apply before 03.12.26

We’re looking for new bright minds to our Network Operating Centre (NOC). The position we're hiring for is Support Engineer. If you’re interested, please keep on reading.

Job description, responsibilities and duties

Support Engineer provides remote support for the Marlink Enterprise, Energy, Government Business Unit customers and their communication networks and services. The Support Engineer helps customers to use their internet connection and related services by providing the following activities:

• Technical support via phone and e-mails for communication products (data, voice services)
• Communication with Customers, Field Engineers, Suppliers
• Follow up and Troubleshooting of network failures reported by customers or automatic monitoring systems; escalation when needed to 2nd/3rd level
• Active role in Incident management process
• Active role in Request fulfilment process
• Remote service testing and activation
• Analysing data records
• Internal databases updating

Marlink Enterprise Network Operation Centre provides 24/7 support. We are working in 3-shift mode (compensated in addition to the base salary). Shifts are planned 1 month in advance - considering company/individual needs – which provides good flexibility.

​Initial contract will be fixed-term for a 1 year. After mutual agreement the contract can be changed to permanent.

What We Offer

• Flexible hybrid work situation with home office option
• Marlink Training Academy and LinkedIn Learning for professional and personal development
• International mobility
• Equal opportunities employer
• Cultural diversity
• Attractive working environment in an international company
• Employee social events

Information about the selection process

Applicants are expected to send a structured CV in English by 15 November 2026. Due to our limited capacity, only suitable candidates with the required technical background will be contacted back and invited for a personal interview.

Requirements for the employee

Candidates with education suit the position

Achieved 1st level university degree, position suitable for fresh graduates

Educational Specialization

Technical, Telecommunications, IT, Networking

Language skills

English - upper intermediate (B2)

Personality requirements and skills

• Good knowledge of Telecommunication Networks and IT terminology
• Cisco CCNA or Fortinet certifications or equivalent are an advantage
• Good English speaking and writing skills
• Good French speaking and writing skills are advantage - not a must
• Good Spanish speaking and writing skills are advantage - not a must
• Good communications skills and ability to cooperate with different teams
• Good at analysing complex issues to find creative, logical, and effective solutions
• Well organised, detail-oriented, and accurate
• Able to handle stress and able to work under time pressure
• Customer-oriented
• Able to set priorities
• Comply with agreements

Place of work: Job with occasional home office after completed training

Contract type: Full-time

Start: ASAP

Salary conditions (gross): from 1700 EUR/month.

The given salary is the minimum offered to new employees. The starting salary depends on the educational background and experience in a similar technical position. It is further reviewed after the successful completion of the probation period. The annual bonus is based on personal and company performance.

Apply now