Continuous Improvement & Operations Manager

Continuous Improvement & Operations Manager

Operations📍Netherlands

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Open ApplicationIn a nutshellTricks of the tradeWhat you bringPicnic perks

Open Application

We operate across the Netherlands with sites in Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. We are always looking for top talent to strengthen our operations team. If you want to join Picnic but don't see an open Continuous Improvement and Operations Manager vacancy in your preferred location, please submit an open application here to join our talent pool. Our recruiting team regularly reviews candidates in this pipeline and will reach out as soon as a matching role opens up.

In a nutshell

As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.​

Tricks of the trade

Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence​

Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.​

Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. ​

Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.​

Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. ​

Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.​

What you bring

Master’s degree in relevant field​

3+ years Supply Chain experience​

Comfortable managing high-volume, high-SKU workflows​

Strong analytical skills, with a high level of competence in data analysis tools ​

Familiarity with Lean and continuous improvement initiatives​

Fluent in English​, Dutch is preferred

Hands-on experience in automated/semi-automated/manual fulfilment​

Lean/continuous improvement experience​

Proven ability to lead teams ​

Location Flexible: We have sites throughout the Netherlands in the following locations; Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team.

Picnic perks

You'll receive a competitive compensation package, including:

25 vacation days per year to recharge your batteries

The option to lease a car

You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations

A flexible company pension plan called “Doenpensioen” at a.s.r.

Picnic laptop and smartphone

An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!

The chance to work in an international environment with motivated team members & legendary company events

Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen

A bit about us

When you join Picnic, you’re joining the shopping revolution, delivering groceries to millions of people across Europe, and we’re growing fast. Think super fresh products and personal service but in a modern, sustainable way. The people in Supply Chain make it all work - from designing strategies and implementing improvements to ensuring smooth and safe daily operations. 18000 colleagues, hundreds of thousands of daily orders, and millions of loyal Picnic fans, ready to join the ride?

Recruitment Process

1CV screening

2Online test

3Phone screening

4Interviews

5Assessment day

6Closing interview

7Offer

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law.

At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.

Our Mentality

At Picnic, we build from scratch with an owner’s mindset. Picnic is looking for highly motivated, reliable candidates who like and take ownership and accountability for their actions. We dive into the unknown, taking end-to-end responsibility for every outcome, going the extra mile to tackle complex challenges. We turn insights into action, working as a team to get things done. We move fast, never compromising on quality or long-term impact. With grit and commitment we build what has never been built before!

Get in touch with our recruiters

Get in touch with our recruiters

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