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MV Support Engineer Intern - Germany

Hikrobot Europe B.V. · Hoofddorp, Noord-Hollandapprox. The posting names no place; this is the employer's city.

Location
Hoofddorp, Noord-Holland
The posting names no place; this is the employer's city.
Employment
Part-time
Posted
Today

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MV Support Engineer Intern - Germany

Hikrobot Europe B.V. (Germany)

Full or part-time

Intern / Student

Apply for this jobYour mission

  • Assist the sales team with project feasibility assessments, product functionality testing, solution evaluations, and customer requirement discussions.
  • Respond to technical inquiries during customer testing and assist in troubleshooting hardware and software issues related to machine vision products.
  • Support cross-functional communication and collaboration, ensuring timely feedback of product and technical requirements to the headquarters team.
  • Assist with customer after-sales RMA (Return Merchandise Authorization) processes, including quality issue investigation, traceability, and related communication.
  • Support technical training and knowledge sharing for international colleagues and customers by preparing technical guides, FAQs, instructional videos, and other support materials.
  • Provide technical support for exhibitions and trade shows, including equipment coordination, device setup, debugging, and on-site assistance.

Your profile

  • Currently pursuing a bachelor's degree or higher in Automation, Mechatronics, Optoelectronics, or another relevant engineering or technical discipline, with availability for an internship of at least 5 months.
  • Basic knowledge of optics and electrical engineering, with proficiency in at least one programming language.
  • Strong learning ability, technical curiosity, and analytical problem-solving skills.
  • Good organizational, communication, and teamwork skills.
  • Native-level Chinese proficiency, good written and spoken English, and professional working proficiency in German.

About us

About Hikrobot

Hikrobot is a global leader in machine vision and autonomous mobile robot (AMR) solutions, committed to enabling intelligent automation across manufacturing, logistics, and intralogistics industries worldwide. As a core subsidiary of Hikvision, Hikrobot leverages strong R&D capabilities, large-scale engineering experience, and a global service network to deliver reliable, high-performance industrial automation solutions.

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