Associate Director, GBS Supply Chain Business Partner (EMEA)

Lead the transformation agenda for the Global Business Services (GBS) Supply Chain function across people, processes, and digital capabilities. Partner with regional business teams, the Global Center of Excellence, and GBS capability teams to set priorities and deliver the roadmap. Manage the strategic relationship with external service providers and oversee the operational performance of outsourced Order Management teams. Lead the Continuous Improvement and Operational Excellence framework across Supply Chain and Order Management processes, identifying and delivering opportunities to improve performance. Define and implement a GBS service expansion roadmap that increases penetration of existing services across developed and emerging markets while introducing new capabilities. Establish effective governance with regional business leaders to strengthen collaboration, accountability, and decision-making. Lead initiatives to improve customer satisfaction and strengthen business partnerships across GBS Supply Chain and Order Management, using established feedback measures such as Net Promoter Score and Partnership Sentiment. Bachelor's (required) /Master's (Preferred) degree in Logistics, Supply Chain, Business Administration or Engineering. 10+ years SCM experience Ideally in operational as well as transformational roles. Functional experience in FMCG / CPG industry, multi-regional experience preferred Strong knowledge of Order management, S&OP (IBP) & Logistics principles Expertise in process improvement & strategic planning. Strong knowledge of SCM software and analytics tools. Ability to Simplify, Solve and implement fast.